Townsite Marina operates at 20 Townsite Road, Nanaimo, British Columbia. This policy explains how we collect, use, and protect your personal information when you use our website or contact us.

This policy complies with British Columbia's Personal Information Protection Act (PIPA).

We collect personal information only when you provide it to us. This includes:

• Your name, email address, and phone number when you submit our moorage application or contact form
• Your vessel details and moorage preferences as indicated on the application
• Any additional information you include in your message

We do not collect personal information automatically through our website, except for standard website analytics data (see Website Analytics below).

We use the information you provide to:

• Respond to your enquiry about moorage or marina services
• Process your moorage application
• Contact you about your slip if you become a tenant

We do not sell, rent, or share your personal information with third parties for marketing purposes.

This website uses Google Analytics to collect anonymous usage data such as pages visited, time on site, and general location. This data does not identify you personally and is used only to understand how visitors use our website so we can improve it.

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Form submissions are sent directly to marina staff by email.

We keep form submissions only as long as needed to respond to your request. If you become a tenant, your information is retained as part of your moorage agreement and managed according to our facility policies.

You have the right to:

• Ask what personal information we hold about you
• Request corrections to your personal information
• Withdraw your consent for us to use your information

To make any of these requests, contact us using the information below.

If you have questions about this privacy policy or how we handle your personal information, contact us at:

Townsite Marina 20 Townsite Road, Nanaimo, BC V9S 5T7
Phone: 250-716-8801
Email: info@townsitemarina.com